SHIPPING / RETURNS

Shipping

The delivery is free in UK and Spain. Internationally, the shipping costs are according to the country of destination.

Any delivery outside of UK will be imported and there may be Duty & Tax that will be at your charge at the time of receipt. We advise you to check with your local customs.

The delivery to UK may take 2-3 working days, 4-5 working days to a EU country, 5-7 working days for an international shipment and 4 to 6 weeks for products which are made-to-order from the time of the order.

Returns

You have 14 working days to contact by e-mail and to return the product you wish to exchange. The product must be returned in acceptable condition as you have received it and if possible in the same packaging.

We will be glad if you come to the store to bring the product you want to exchange. Otherwise, you can ship it to send you back you a new product.

The return charge of the cancelled order is your charge and you will be refunded within 14 days after reception and verification that the product is in the same condition as you have received it.

The products made-to-order and the jewelry can not be returned.