TERMS & CONDITIONS

TERMS & CONDITIONS

BUREAU SEUTAIL showcases and sells in store and online, garments, footwear and accessories, from a selection of emerging and independent Designers / Labels.

The Website is owned and all rights are reserved by BUREAU SEUTAIL 81 Rivington Street, London EC2A 3AY, Head office Calle Belen 5, 28004 Madrid.

Purchase

You could purchase on the website if you have the age of majority of 18 years.

To make a purchase on the website, you must provide your personal and payment details.

In BUREAU SEUTAIL website, you have 2 options for buying:

Buy in Store : The product you like will be reserved for you during 3 days and you shall pick it up and pay it at the store.

Place Order: You buy the product you like online and you will receive it at home.

If you want to made-to-order a product that you like, contact us at bureauseutail@gmail.com.

Availability

The availability of the products is specified in the website. If in case you have placed an order and the product is no longer in stock, we will inform you to give you the date on which the product will be available.

Prices

The prices are specified in Pounds and Euros and include VAT.

The VAT is not included on the products that are destined outside of UK and European Union.

Payment

The payment in our web shop is done by credit or debit card.

Exchange your order

You can exchange your order within 14 working days upon receipt of your order if the product was unworn, stained, undamaged, etc. The products made-to-order can not be exchanged.

We will be glad if you come to the store to bring the product you want to exchange. Otherwise, you can ship it to send you back you a new product.

Cancel your order

You have 14 days to cancel your order by sending us an e-mail at bureauseutail@gmail.com. The products ordered made-to-order and the jewelry can not be cancelled or refunded.

The return charge of the cancelled order is your charge and you will be refunded within 14 days after reception and verification that the product is in the same condition as you have received it.

The Terms & Conditions may have change or modification, we advise you to read it before purchasing.

For more informations, contact us at bureauseutail@gmail.com.